Privacy Policy

Introduction

Worker Connect ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using Worker Connect, you agree to the collection and use of information in accordance with this policy.

Information We Collect

2.1 Personal Information

We collect the following personal information:

• Workers: Full name, national ID number, phone number, email, address, skills, experience, work history, profile photo, and bank details
• Clients: Name, company name, phone number, email, address, and payment information
• Agents: Name, phone number, email, address, and commission details

2.2 Usage Information

• Device information (IP address, browser type, operating system)
• Login dates and times
• Pages visited and features used
• Job searches and service requests
• Messages and communications within the platform

2.3 Location Information

We collect location data for job matching, service delivery, and clock-in/clock-out tracking features.

2.4 Verification Documents

Workers are required to upload national ID documents for verification purposes. These documents are securely stored and accessed only by authorized personnel.

How We Use Your Information

We use collected information to:

• Create and maintain user accounts
• Verify worker identities and credentials
• Match clients with suitable workers
• Facilitate job assignments and service delivery
• Process payments and track earnings
• Send notifications about jobs, assignments, and platform updates
• Provide customer support
• Improve our services and user experience
• Prevent fraud and ensure platform security
• Comply with legal obligations

Information Sharing

4.1 With Other Users

We share necessary information between clients and workers when a job match is made:

• Workers can see client names, job details, and locations
• Clients can see worker profiles, skills, ratings, and availability
• Contact information is shared once a job is assigned

4.2 With Service Providers

We may share information with third-party service providers who assist us with:

• Payment processing
• Cloud hosting and storage
• Email and SMS notifications
• Analytics and platform improvements

4.3 Legal Requirements

We may disclose information if required by law, court order, or government regulation.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Staff training on data protection
• Restricted access to personal information

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal data
• Objection: Object to processing of your information for certain purposes
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at easyfixsoft@gmail.com

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

After account deletion, some information may be retained for legal, accounting, or backup purposes.

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your login sessions
• Understand user behavior and preferences
• Improve platform performance
• Provide personalized experiences

You can control cookie settings through your browser, but disabling cookies may limit platform functionality.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Worker Connect is not intended for users under 18 years of age. We do not knowingly collect information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of the platform after changes constitutes acceptance of the updated policy.

International Data Transfers

Your information may be transferred to and processed in countries outside Tanzania. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: